Pre-Legal Dispute Resolution
Explore appropriate avenues to address disputes before considering formal legal proceedings.
STANDING WITH YOU FOR FAIRNESS
Your Voice. Your Rights.
Our Commitment to
Social Justice.
We stand with individuals and businesses to address grievances, unfair treatment and disputes with institutions through pre-legal resolution, negotiation and institutional engagement.
◇Grievance
Assistance
Assistance
⚖Institutional
Engagement
Engagement
♢Fair & Just
Resolution
Resolution
Win back your confidence with us...!
ABOUT SHATIPOORTI
Every grievance deserves
to be heard.
Shatipoorti Solutions is a multi-sector pre-legal dispute resolution and consumer grievance assistance organisation. We help individuals, consumers and businesses navigate concerns involving institutions, service providers and organisations.
From an unresolved service issue to an institutional dispute, we focus on understanding the concern, identifying practical resolution avenues and pursuing fair engagement.
WHAT WE DO
Assistance that puts your concern first.
Practical support through the pre-legal grievance and resolution journey.
Consumer Grievance Assistance
Support in raising concerns about products, services, unfair practices and unresolved complaints.
Institutional Engagement
Assistance with structured communication and follow-up with relevant institutions.
Negotiation & Settlement Assistance
Facilitate constructive discussions and explore mutually acceptable resolution options.
Refund & Compensation Assistance
Help present eligible refund or compensation concerns to the concerned organisation.
Sector-Specific Grievances
Support across financial, insurance, healthcare, transport, e-commerce and other services.
WIDE-RANGING SUPPORT
Sectors we cover.
Our work is not limited to one industry. We assist across sectors and institutions.
▤Banking & Finance
♢Insurance
✚Hospitals & Healthcare
✣Medicine & Pharmaceuticals
▰Railways & Transport
🛒E-commerce & Online Services
⌁Telecom & Internet
▥Real Estate & Housing
✈Travel & Hospitality
▣Education
⚙Utilities & Essential Services
＋Public & Private Institutions
And many more. If you are facing an issue with an institution or service provider, tell us about it.
✦
OUR BELIEF
We fight for your fundamental rights.
Every individual deserves fair treatment, dignity and a meaningful opportunity to be heard.
A CLEAR, CONSIDERED APPROACH
How we work.
01
Understand
We listen to your concern and understand the grievance.
02
Review
We review the facts and relevant information you provide.
03
Identify
We identify practical pre-legal options and possible next steps.
04
Engage
Where appropriate, we assist with communication and institutional engagement.
05
Update
We keep you informed about progress and available next steps.
CLIENT EXPERIENCES & CASE OUTCOMES
Stories of being heard.
Selected client-reported experiences across banking, consumer services, healthcare and other sectors.
Kunj Natani
Founder – Vrindamadhav Trade and E Services Pvt. Ltd.
Client-reported outcome: A long-pending dispute in Odisha involving approximately ₹36 lakh was resolved and the funds recovered. Shatipoorti's intervention included escalation involving the Odisha Crime Branch and engagement at the level of the Odisha Chief Secretary.
Based on the customer's published LinkedIn review and information shared with Shatipoorti.
Imran Khan
Business Development – Beauty & Cosmetics
Client-reported outcome: An overdue loan of more than ₹15 lakh was under pressure for recovery. With Shatipoorti's assistance, a One-Time Settlement at less than 25% of the outstanding amount is being pursued.
Satyendra Swarup
Retired Bank Employee
After receiving a laptop that the customer described as unusable, his replacement/refund complaint was initially not accepted. Following Shatipoorti's intervention, Amazon apologised and issued a refund.
Ekaansh Saxena
Student – Manipal University Jaipur
After a time-bound offer order was not delivered within the stipulated time and a complaint about the interaction was raised, KFC issued a written apology and hosted a complimentary dinner for Ekaansh and his family.
SD
Satyawati Devi
92-year-old pensioner · SBI
Her pension withdrawal was affected because age-related hand tremors made it difficult to provide a consistent signature. Following Shatipoorti's intervention, SBI issued a written apology and arranged for her married daughter to act as custodian for pension withdrawals on her behalf.
Client photo not supplied; no illustrative person image has been used.
Jeetu Jangid
Carpenter – Jaipur International Airport
He discovered that his PF amount had been wrongly disbursed when he needed it for his son's marriage. After difficulty getting a response from his employer and the PF department, Shatipoorti's intervention helped bring the grievance to a resolution.
Virendra Saxena
Retired Reserve Bank Employee
A diagnostic report issued by Vardhman Imaging was reported to contain another patient's details and gender. Following Shatipoorti's escalations at state and central ministry levels, the centre's owner issued a written apology.
Kanta Sharma
Homemaker
Two reported resolutions: EHCC Hospital, Jaipur acknowledged excess hospital billing and refunded the extra amount. Separately, after an initially short-paid health insurance reimbursement through Medsave (TPA for Oriental Insurance), the balance reimbursement was subsequently paid following Shatipoorti's intervention.
These summaries are based on information and outcomes reported to Shatipoorti Solutions and are shared for information, subject to client consent. They are not a guarantee of similar outcomes. Names and images should be published only with the respective clients' permission. Case outcomes depend on individual facts and the response of the concerned institution.
WE'RE READY TO LISTEN
Tell us what
happened.
Share a brief summary of the issue. Our team can review your enquiry and respond using the contact details you provide.
WRITE TO UScontact@shatipoorti.com
Your first point of contact is our email team. We do not publish a personal mobile number on this website.